Refund and Cancellation Policy
At Abortionpills247.com, we are committed to ensuring your satisfaction while maintaining the safety and confidentiality of your purchases. Please read our refund and cancellation policy carefully before placing an order.
1. Order Cancellations
Cancellation Window: Orders can only be canceled if the request is made within 3 hours of placing the order. After this period, the order processing begins, and cancellations will no longer be accepted.
How to Cancel: To cancel your order, please contact our customer support team via email or our contact form with your order details. We will confirm the cancellation once the request is processed within the stipulated time.
Non-cancellable Orders: Orders that have already been shipped cannot be canceled. You will receive a tracking number once the shipment is processed, after which cancellations are no longer possible.
2. Refund Policy
Eligibility for Refunds: Refunds are available in the following cases:
If you receive the wrong product.
Non-refundable Products: Due to the nature of our products, we do not accept returns or refunds on any opened or used medications. Please ensure that you verify your order before confirming the purchase.
Refund Request Process: If your order meets the refund criteria, please contact our support team within 7 days of receiving the product. You will be required to provide photographic evidence of any damages or wrong items.
3. Shipping Issues
Lost Shipments: If your order is delayed or lost during shipment, we will either resend the product or issue a refund after investigating the issue with our shipping partners.
Undelivered Orders: If an order cannot be delivered due to incorrect shipping details provided by the customer, we are not liable for refunds. Please ensure all shipping information is accurate when placing your order.
4. Processing Time for Refunds
Once approved, refunds are processed within 7-10 business days. The amount will be credited back to the original method of payment. Processing times may vary depending on your financial institution.
5. Contact Us
For any questions or concerns regarding cancellations, refunds, or any issues with your order, feel free to reach out to our customer support team at info@abortionpills247.com or via our contact page. We are here to assist you and ensure a smooth purchasing experience.